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   GUARANTEE and Return Policy

KBFootwear Shoes are made to exacting size standards. If you know what your shoe length and width is, then every pair of KBF shoe will fit exactly the same as the previous pair - a perfect fit from the very first day you put them on.
 
Dual-Density Sole Our exclusive Dual-Density oil-resistant, slip-resistant sole is made to last. Our improved neoprene rubber compound formula will not hydrolyse (absorb moiture and dissolve). The durable shock-absorbing outsole and soft cushioned midsole will help keep you comfortable and safe on your feet all day. Our Goodyear stormwelt keeps moisture out while our unique soft, breathable linings will provide long wearing comfort and safety no matter what your job is.











Grabber Logo For those of you who work in the food services, casino, bakeries, hotels, food processing plants, or wherever you are at risk for slips and falls, Grabbers slip-resistant soles can help keep you on your feet. Grabbers are not only constructed to stand up to hard use and slippery conditions, they also feature extra-cushioned insoles and comfort padding in the collar and tongue for all-day support and comfort. Grabbers lightweight and long wearing leather uppers are easy to clean and provide a sporty style that's just right for work or to just wear around anytime. Note: Grabbers is a trademark of the Warson Group. KBFootwear is selling Grabbers purchased from the Knapp/Iron Age liquidation sale under Federal Bankruptcy law.
MADE IN THE USA: Our dedication to craftsmanship and innovation continues today as a leading manufacturer in American footwear. We believe in using only the finest leathers and quality components. Designed for comfort, engineered for safety.

POSTAL CERTIFIED: Footwear bearing the SR/USA label have been manufactured according to USPS 89 and meet sole slip resistance (ASTM F 489), domestic source end product, water resistance (ASTM D 2099) requirements; and ASTM 2413-05 standards for protective footwear. They are certified by the US Postal Service and Department of Navy, Navy Clothing, and Textile Research Facility.
IMPACT: Class I/75 footwear retains a .500 inch (1/2 inch) for men's and .468 inch (15/32 inch) for women's or greater clearance after a nominal impact of 75 foot-'pounds (101.7J), i.e., a 50 pound weight dropped from 18 inches reaching 117.9 +/- 2.4 inches per second velocity at impact. COMPRESSION: Class C/75 footwear retains a .500 inch (1/2 inch) after compression of 2500 Ibs. (11,121 N) or greater. Meets ASTM F 2413-05 M/I/75/C/75 ratings.

NON-MARKING: Does not leave surface residue when tested according to MIL S-22777 paragraph 4.5.1.
PUNCTURE RESISTING through the sole area and the heel area at a force load of less than 1212N (272 lbf) according to ASTM F 2412, Standard Test Method for Foot Protection.
L-PROTECTION® unique textile insole material is puncture resisting. STAINLESS STEEL BOTTOM PLATES are puncture resisting.

SLIP-RESISTING: Footwear with a static coefficient of friction of greater than 0.5 when tested according to ASTM F 489 using the James Static Coefficient of Friction machine.
SYMPATEX®: Breathable, waterproof lining! barrier capable of resisting blood borne pathogens for at least one hour when tested according to ASTM F 1671, Standard Test Method for Resistance of Materials used in Protective Clothing to Penetration by Blood Borne Pathogens. THORO>DRI™: A waterproof breathable lining membrane with waterproof taped seams capable of resisting Blood Borne Pathogens. SEAM SEAL: Const!ucted with waterproof upper materials that have all upper stitch seams sealed with a
waterproof adhesive.


I-MET®: A breakthrough in metatarsal protection, exclusively from Thorogood features the only Internal, 1nvisible, Metatarsal Guard that's completely integrated with the steel toe cap.

STATIC DISSIPATIVE: SD Type 1 footwear will provide for a resistance of between 106 (1 meg ohm) and 108 (100 meg ohms) resistance when 50 volts are applied via an electrode to the hand of a person wearing the SO test sa:mpte on a conductive ground plate.
METATARSAL: Class ASTM F 2413-05 Mt/75 footwear retains a 1,0 inch clearance for men's and 15/32 inch clearance for women's, after a nominal impact of 75 foot pounds (101.7J) i.e. a 50 lb. weight dropped from 18 inches reaching 117.9 +/- 2.4 inches per second velocity at impact 3.5 inches in from the toe of the footwear (3,375 inches on women's).
ELECTRIC SHOCK RESISTANCE: Tested for and meets CAN / CSA-Z195 ELECTRIC SHOCK RESISTANCE: The shoe does not carry the CSA label and is not a CSA approved shoe, but this shoe has been independently lab tested and does meet the CAN/CSA-ZI95 18,000 volts Electric Shock Resistance standard.
ELECTRICAL HAZARD: Protective footwear constructed or manufactured with electric shock resisting soles and heels capable of withstanding an application of 14,000 volts (root mean square (RMS) value) at 60 Hz for 1 minute with no current flow or leakage current in excess of 3.0 milliamperes under dry conditions.

OUR GUARANTEE OF GOOD-FIT POLICY
 

To our valued customers.

We realize that not all manufactures styles match exactly to the size and fit of the Knapp styles.

Try on your shoes:

  • Try them on a carpeted surface. 
    If they don't fit, you can return them for credit or exchange.
  • Worn shoes can not be returned.

If you receive a pair that doesn't fit comfortably and you want to exchange them for a different size or style, KBFootwear will pay for the shipping related to the exchange.

If you feel the shoe is defective you can send them back for a evaluation.
 
ALL return issues, please email CustomerService@kbfootwear.com

If you are uncertain as to the size you need, let us help you.
E-Mail us the Thorogood style you would like and the KBFootwear style and size you are replacing. We will E-Mail or call you with our recommendation. We have many years of experience and know which styles run larger or smaller.

Or, contact Customer Service:

Telephone: 304-797-0627
E-Mail: CustomerService@kbfootwear.com

 

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